Dear Valued Customer,

Please allow up to 1-3 business days to process your order once your payment is received and cleared. This includes orders placed with the “next day” shipping option. Once your tracking number is available you will be immediately notified by email. Please note during high volume sale periods or new releases there may be minor delays.

**Shipping times may be delayed due to limited transportation and staff availability as a result of the ongoing COVID-19 impacts. We're very sorry for any possible delays, but this is something that is unfortunately out of our control. Thank You**

Moiré Célon is not responsible if a package is not deliverable or delivered to the wrong address due to the missing, incomplete, or incorrect shipping information. Please take great care to enter the correct shipping details when at checkout.  We will attempt to do anything within our power to assist in every situation - we are here to help you. However please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information within 24 hours.